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SYLLABUS
Reference Sources and Services
Objectives:
• To educate and expose students to various basic reference sources and services that can be used to cater for
varying needs of library users in different libraries and information centres.
• To equip the students to face the current trends in user demand for information in different formats.
• To enable students to have adequate knowledge of location, application and usefulness of information sources.
Also on-line searching (web search tools) as the current trends would be impacted on the students
Sr. No Topics
1 Reference and Information sources :Documentary sources of Information ; print and
non -print :categories: primary, secondary and tertiary:
2 Human and institutional sources of Information. Reference Services: Kinds and
nature of reference services, Methods and Evaluation.
3 Users and Non users, User Education Program, Orientation, ready and long range
reference service.
4 Reference and Information Sources: Types of Reference and Criteria for evaluation of
Reference and Bibliographical sources.
5 Reference and Information Services: Concept, definition, need and trends. Basics of
digital and virtual reference services.
6 Need, techniques and evaluation of CAS and SDI services. Bibliographic, referral,
document delivery, and translation services.
7 Information Systems and Network: Services and products of Documentation and
Information Centers, and Information systems and networks at national level:
NISCAIR, DESIDOC, NASSDOC, INFLIBNET, DELNET.
8 Services and products of Documentation and Information Centers,
9 Information systems and Networks at international level: OCLC, AGRIS AND INIS.
10 Indexing and abstracting Services: Purpose and types. Development of abstracting
services, Functions, types, uses and criteria of evaluation.
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