Page 121 - DLIS006_INFORMATION SOURCES AND SERVICES

Information Sources and Services

Notes University of Hyderabad, Hyderabad: For the region of Andhra Pradesh, Madhya Pradesh,
Orissa, West Bengal.

Indian Institute of Science, Bangalore: For Karnataka, Kerala, Lakshadweep, Pondicherry,
Tamilnadu.
Jawaharlal Nehru University, New Delhi: Covers Delhi, Haryana, Rajasthan.

Punjab University, Chandigarh: Covers Chandigarh, Himachal Pradesh, Jammu & Kashmir,
Punjab.
Tata Institute of Social Science, Mumbai: Includes Diu and Daman, Goa, Gujarat,
Maharashtra.

Placing Request and Delivering the Material

The request, listing the items required with complete bibliographical information are generally
made using Email, normal letter by post, fax, telephone (in case of urgency) or requests in
person. The delivery is also made accordingly.

Charging Pattern

Some DDS services are provided on No Profit–No Loss Basis while others are on profit. Each
Document Delivery Centre makes best effort to deliver the requested materials as early as
possible. The fee for the service is charged depending on the type of members and mode of
delivery (electronic copies through email/print out copy of electronic document/photocopy
(Xerox) of printed material by hand scanning the printed page through electronic/photocopy of
printed material by Fax/Courier/speed post). The members and associated member libraries of
DDC can make the payment on supply of requested materials. However, there is some time
bound to settle the account.
All non-member, commercial organizations and individuals will have to pay in advance.
To avoid the delay and paper work, in many case it is suggested that a deposit account with a
minimum of amount may be opened. In today’s era many DDC also have the facility of online
transfer of money through credit card or internet banking while some others are still functioning
by taking account of the Demand Draft, cheque or by cash. The requesting library/individual
for the DDS will have to follow the copyright regulations and therefore will have to give an
undertaking in the request itself that the requested material will be used only for academic and
research purpose and not for any commercial gains.

Self Assessment

Fill in the blanks:
1. ............................. provide individual customers and users with copies of documents on
demand.

2. Texts are stored and delivered electronically in either ............................ form; the latter
enabling service providers to deliver “customised” information products on demand.

6.2 Models in Document Delivery Service

Libraries endeavour to meet the demand for documents through different methods. These include
the following:
(a) Supply from the library collection itself;

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