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Unit 10: Directories
In recent year’s community web based services offer a reverse telephone directory of known Notes
telemarketers, debt collectors, fund raisers, and other solicitors which contact consumers by
telephone. Users of these services can perform a search of the telephone number which showed
up on their caller ID and read through user comments to find the identity of the calling company
or individual.
There are several websites available which provide results such as the owner information,
address and even the providing carrier of a landline number. Many of these websites charge a
fee for this service.
Did u know? In the United Kingdom proper, reverse directory information is not publicly
available. However, in the Channel Islands it is provided in the printed telephone
directories.
Although the information is, of necessity, available to emergency services, for other agencies it
is treated as ‘communication data’ in the RIPA regime and subject to the same controls as
requests for lists of and content of calls.
Task Differentiate between the telephone directories and reverse telephone directories.
Self Assessment
Fill in the blanks:
10. A .................................... directory is sorted by number, which can be looked up to give the
name and address of the subscriber.
11. Reverse telephone directories are used by ....................................... and other emergency
services in order to determine the origin of any request for assistance.
10.5 Publishing Directories
As repositories of books and other materials, libraries are closely connected to the publishing
industry. Both librarians and library users are interested in information about publishing and
publishers. It is not surprising that questions about contacting and locating publishers would be
common in the reference setting. Questions such as the following can be answered by having
directories of publishers in the reference collection:
What is the address of Yale University Press?
Who publishes science hooks for children?
A good example of a comprehensive directory of publishers in the United States and Canada is
the Literary Market Place. In its print form, in two volumes, Literary Market Place is an annual
publication with more than 12,000 entries for various entities in the publishing industry. Volume
I is the basic industry directory with information on publishers, literary agents, editorial
providers, industry associations, and trade publications. Volume 2 is a directory of supporting
services that includes entries for marketers, advertisers, promoters, and suppliers. The entries
contain name, address, telephone number, fax number, e-mail address, and the site URI; key
personnel; affiliated of files; and a brief descriptive annotation. Yellow page indexing coverage
is provided for companies, personnel, sections and advertisers at the end of both volumes.
LOVELY PROFESSIONAL UNIVERSITY 205