Page 27 - DLIS006_INFORMATION SOURCES AND SERVICES

Information Sources and Services Jovita Kaur, Lovely Professional University

Notes Unit 2: Reference Services

CONTENTS
Objectives
Introduction

2.1 Concept of Reference Service
2.1.1 Reference Service and Information Service
2.2 Need of Reference Service
2.3 Types of Reference Service

2.3.1 Ready Reference Service
2.3.2 Long Range Reference Service
2.3.3 Difference between Ready Reference and Long Range Reference Service
2.4 Reference Service in Different Types of Libraries
2.4.1 Public Library

2.4.2 Academic Libraries
2.4.3 Special Libraries
2.5 Summary
2.6 Keywords

2.7 Review Questions
2.8 Further Readings

Objectives

After studying this unit, you will be able to:
Define the concept of Reference Service

Describe the need of Reference Service
List the types of Reference Service
Differentiate between Ready Reference and Long Range Reference Service

Explain Reference Service in different types of libraries
Introduction

Reference service is one of the important services provided to the users of libraries and
information centres. Such services are usually provided by consulting documents where the
required information is likely to be available. It is therefore, vital that librarians should be
conversant with different types of services and their features so that the information can be
provided without much difficulty. In this Unit, we provide you an overview of reference books/
sources, which are very useful for providing information quickly to the users. You will also get
an exposure to the requirements and necessity of a reference department consisting of reference
collection in a library.

22 LOVELY PROFESSIONAL UNIVERSITY