Page 33 - DLIS006_INFORMATION SOURCES AND SERVICES

Information Sources and Services

Notes The problems faced by the users mentioned above can be overcome, by restoring to some of the
following techniques:
identification of reference books available in the library;

locating reference books and their suppliers outside the library;
organising new reference books in e library to cater to the identified information needs of
the users; and

cooperating with other libraries and information org a ‘ores to pool the resources together.
The development and generation of information is dependent on the access, location and
dissemination of the relevant documents. The reference service in the library takes care of the
function of making available the information whereas the library activity of acquiring,
organizing, and preserving the reference materials is something which the users are not aware
of, but is of-maximum relevance to them.

Caselet Reference Section in T.S. Central State Library,
Chandigarh

he basic objective of the reference section is to assist the clientele to use resources of
the library in an effective manner leading to their optimum utilization. Reference
Tservice is the most intensive kind of personal service which attempts to bring
together the user and information in a personal way. There are two types of reference
services, direct and indirect. Under direct reference services, personal assistance is
provided, directly to the user. It may take the form of library instruction and information
service. Indirect reference service consists of information provided through development
of catalogues, bibliography, and other reference aids. The current era has acquired the
name of “Information Era”. Libraries and computers can contribute towards efficiency in
disseminating of information. Keeping in track with the changing scenario, the library
has started disseminating information on the internet and e-mail services. Very shortly
services providing ONLINE access to various databases shall be started. Keeping in mind
the local literary potential, the library has now devoted a separate sub section of books
written by authors based in Chandigarh, Mohali and Panchkula.

Free Internet Access
To make the library services more attractive and to prove library competency with the
changing scenario, the library has started giving free internet access to its members. The
library has five work stations in the Reference Section for the use of internet. Members can
use the internet for half an hour daily. He/she can continue for longer hour if there is no
‘Q’ .The time slot booking can be done through telephone. One station has been provided
for word processing. This facility has been provided for those users who do not have an
access to the computer. The American Corner at the T.S. Central State Library provides a
window on life and culture in the United States and is the first place to visit for accurate
and up-to-date information about political, economic, cultural, educational and social
trends in the United States.
The American Corner in Chandigarh is a partnership between the American Library of
the U. S. Embassy, New Delhi and the T. S. Central State Library in Chandigarh. The
American Corner has books, Magazines, CD-ROMs with current full text articles, vidoes,
DVD’s and internet access.
Source: http://cslchd.nic.in/ref.htm

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