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Unit 3: Reference Librarian

which library technicians now handle. In addition, many libraries are equipped for users to Notes
access library computers directly from their homes or offices. These systems allow users to
bypass librarians and conduct research on their own. However, librarians are needed to manage
staff, help users develop database searching techniques, address complicated reference requests,
and define users’ needs.
Opportunities will be best for librarians outside traditional settings. Non-traditional library
settings include information brokers, private corporations, and consulting firms. Many
companies are turning to librarians because of their research and organizational skills, and
knowledge of computer databases and library automation systems. Librarians can review vast
amounts of information and analyse, evaluate, and organize it according to a company’s specific
needs. Librarians are also hired by organizations to set up information on the Internet. Librarians
working in these settings may be classified as systems analysts, database specialists and trainers,
webmasters or web developers, or LAN (local area network) coordinators.

Self Assessment

Fill in the blanks:

7. A ………………….. is an individual who helps to track down specific, requested information.
8. An .............................. offers usual preparation for library work, however few individuals
specialize in a certain area like reference, technical services, or children’s services.

9. .............................. needs for public school librarians differ extensively.

3.6 Librarian as Information

It seems clear that one of the primary functions and goals of libraries and librarians in our
societies is to connect people with information, whether it is in the form of a book, manuscript,
painting or digital document. But what is not clear is how this connection in fact takes place,
which is essential to understand if librarians are to design and manage their libraries most
effectively.
Some patrons will call the library for assistance instead of visiting. In these cases, the reference
librarian serves the role of answering a question by performing a quick Internet search or
performing a search on the library’s computer system. Depending on the complexity of the
question, the librarian may need to conduct additional research and get back to the patron with
the correct answer.

The emergence of a vast storehouse of information on the Internet poses a different kind of
conundrum Librarians, the traditional gatekeepers of knowledge are in danger of being bypassed,
their skills are ignored, their advice unsought. Search engines send user straight to the
information they require – or so users may think – without any need for an intermediary to
classify, catalogue, cross-reference, advice on sources. The location and provision of information
services has dramatically changed over the last ten years. There is no need to leave the home or
office to locate and access information now readily available on-line via digital gateways
furnished by a wide variety of information providers.

Example: Libraries, electronic, publisher, businesses, organisations, individuals.
Information is electronically accessible from a wide variety of globally distributed information
repositories. Information is no longer simply text and pictures. It is electronically in a wide
variety of formats, many of which are large, complex (i.e. video & audio) and often integrated
(i.e. multimedia).

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