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Unit 10: Staffing and Coordination




          10.2 Recent Trends in HRM                                                             Notes

          There are a number of critical trends affecting the employment relationship that further affect
          how organisations need to manage their employees. Some of these trends pertain to changes
          taking place in the external environment of the organisation; others pertain to some of the ways
          organisations are responding internally to such trends.  The term  'environment of business'
          refers to the aggregate  of conditions, events and influences that surround and affect it. The
          prevailing trends have significantly change the way HRM works. The recent trends in HRM can
          be identified under technological impact, economic challenges and workforce diversity.

          10.2.1 E-Human Resource Management

          E-HRM is the application of information technology for human resource management.  The
          information technology helps in networking of personnel while discharging their HR activities.
          E-HRM can be seen as delegating HR functions to management and employees. They access
          these functions typically via intranet or other web-technology channels.




             Notes  The internet and the  availability of supporting information and communication
            technologies have brought radical change to corporate recruiting by significantly altering
            the traditional process of job advertising, CV screening, short-listing and communication
            with  candidates. A contemporary recruitment process happens  often with  the help of
            electronic recruitment systems called e-recruitment or ecruitment. Such systems are often
            connected to external online job and CV databases available on 24/7 basis, which act as
            labour market intermediaries.
          E-HRM works on three levels. These are Operational, Relational and Transformational. At the
          operational level, with the help of E-HRM administrative functions are discharged e.g. payroll
          and employee personal data. Relational E-HRM is concerned with supporting business processes
          by means of training, recruitment, performance management and so forth. Transformational
          E-HRM is concerned with strategic HR activities.



             Did u know?  What is Kaizen?
            The Japanese word for continuous improvement is Kaizen, which means improving the
            overall system by constantly improving the little details. Kaizen  practitioners look  at
            quality as an endless journey, not a final destination. In order to improve things, they
            experiment, measure, adjust continuously.

          10.2.2 Technology in HRM

          In the  present competitive world, technological breakthroughs can dramatically influence an
          organisation's service markets, suppliers, distributors, competitors, customers, manufacturing
          processes, marketing practices and competitive position. Technological advances can open up
          new markets, result in a proliferation of new and improved products, change the relative cost
          position in an industry and render existing products and services obsolete.

          New skills required: As new technologies are developed and implemented, there is an urgent
          need to upgrade existing employee skills and knowledge. It requires continuous modernization
          and Upgradation in the skill sets of employees as well as hiring employees with required skills
          and qualifications.




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