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Unit 10: Staffing and Coordination
10.2 Recent Trends in HRM Notes
There are a number of critical trends affecting the employment relationship that further affect
how organisations need to manage their employees. Some of these trends pertain to changes
taking place in the external environment of the organisation; others pertain to some of the ways
organisations are responding internally to such trends. The term 'environment of business'
refers to the aggregate of conditions, events and influences that surround and affect it. The
prevailing trends have significantly change the way HRM works. The recent trends in HRM can
be identified under technological impact, economic challenges and workforce diversity.
10.2.1 E-Human Resource Management
E-HRM is the application of information technology for human resource management. The
information technology helps in networking of personnel while discharging their HR activities.
E-HRM can be seen as delegating HR functions to management and employees. They access
these functions typically via intranet or other web-technology channels.
Notes The internet and the availability of supporting information and communication
technologies have brought radical change to corporate recruiting by significantly altering
the traditional process of job advertising, CV screening, short-listing and communication
with candidates. A contemporary recruitment process happens often with the help of
electronic recruitment systems called e-recruitment or ecruitment. Such systems are often
connected to external online job and CV databases available on 24/7 basis, which act as
labour market intermediaries.
E-HRM works on three levels. These are Operational, Relational and Transformational. At the
operational level, with the help of E-HRM administrative functions are discharged e.g. payroll
and employee personal data. Relational E-HRM is concerned with supporting business processes
by means of training, recruitment, performance management and so forth. Transformational
E-HRM is concerned with strategic HR activities.
Did u know? What is Kaizen?
The Japanese word for continuous improvement is Kaizen, which means improving the
overall system by constantly improving the little details. Kaizen practitioners look at
quality as an endless journey, not a final destination. In order to improve things, they
experiment, measure, adjust continuously.
10.2.2 Technology in HRM
In the present competitive world, technological breakthroughs can dramatically influence an
organisation's service markets, suppliers, distributors, competitors, customers, manufacturing
processes, marketing practices and competitive position. Technological advances can open up
new markets, result in a proliferation of new and improved products, change the relative cost
position in an industry and render existing products and services obsolete.
New skills required: As new technologies are developed and implemented, there is an urgent
need to upgrade existing employee skills and knowledge. It requires continuous modernization
and Upgradation in the skill sets of employees as well as hiring employees with required skills
and qualifications.
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