Page 142 - DMGT406_HUMAN_RESOURCE_MANAGEMENT

Unit 8: Performance Management System

4. Ineffective Organisational Policies and Practices: If the sincere appraisal effort put in by Notes
a rater is not suitably rewarded, the motivation to do the job thoroughly finishes off.
Sometimes, low ratings given by raters are viewed negatively by management – as a sign
of failure on the part of rater or as an indication of employee discontent. So, most employees
receive satisfactory ratings, despite poor performance. Normally, the rater's immediate
supervisor must approve the ratings. However, in actual practice, this does not happen.
As a result, the rater 'goes off the hook' and causes considerable damage to the rating
process.

8.5.2 Challenges

In present day organisations, the twin principles of motivating employees are common at all
levels: acknowledge unique contributions and alleviate personal concerns that impact professional
performance. To get the best out of people, the CEOs should:
 Create a culture of excellence that motivates employees at all levels.

 Match organisational objectives with individual aspirations.
 Equip people with requisite skills to discharge their duties well.
 Clear growth paths for talented employees.

 Provide new challenges to rejuvenate flattening corners.
 Empower employees to take decisions without fear of failing.
 Encourage teamwork and team spirit and open communication.

Self Assessment

Fill in the blanks:
8. The ....................... error occurs when one aspect of the subordinate's performance affects
the rater's evaluation of other performance dimensions.
9. In present day organisations, the ....................... principles of motivating employees are
common at all levels.
10. In ...................... effect the rater gives greater weightage to recent occurrences than earlier
performance.
11. The rating form ....................... ignore important aspects of job performance.
12. The rating scale may be quite vague and ....................... .

13. The raters may not have sufficient time to carry out ....................... systematically and
conduct thorough feedback sessions.

14. ....................... is a mental picture that an individual holds about a person because of that
person's sex, age, religion, caste, etc.

15. ....................... includes activities to ensure that goals are consistently being met in an
effective and efficient manner.

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