Page 23 - DMGT406_HUMAN_RESOURCE_MANAGEMENT

Human Resource Management

Notes
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Case Study Role Play

D o this role play, writing the dialogues both for the Manager and for the Graduate.
The focal theme is "PRAISE AND DEVELOP".

Brief for the Manager

You are the manager of a design department, whose task is to plan, organise and control
layout and equipment changes in the manufacturing division of the company. One of your
staff, a graduate aged 25, has just completed a project to install a new layout of conveyors,
sorters and packing machines at the end of a line, producing small plastic bottles. This has
been highly successful. The manager of the line and the staff working on it are all pleased
with it and prefer it to the original layout.
Now is the time to talk to your young graduate, show how pleased you are with this
project and try to discover which areas are ones in which further help, training and
development of skills are required.
Brief for the Graduate
You have been working for one year in this design department, whose task is to plan,
organise and control layout and equipment changes in the manufacturing division of the
company. You have just completed a project to install a new layout of conveyors, sorters
and packing machines at the end of a line, producing small plastic bottles. This has been
highly successful. The manager of the line and the staff working on it are all pleased with
it and prefer it to the original layout.
Your boss has asked to see you. You hope he is as pleased as you are with the outcome of
this project. If you get the chance, you would like to become involved in an automation
and computerisation project next. You have heard that the main line producing the shrink
wrapped 6-pack of half-litre bottles is due to be automated further later this year. You
would like to do that. The most difficult issue during this last project was negotiating with
several different companies for the purchase of the conveyor equipment; their salesmen
were fairly aggressive and you found it difficult to deal with them.
Start the role play now.

1.9 Summary

 HRM is defined as the art of procuring, developing and maintaining competent workforce
to achieve the goals of an organisation in an effective and efficient manner.
 HRM is responsible for the people dimension of the organisation. It is a pervasive force,
action-oriented, individually-oriented, development-oriented, future-focused, and
integrative in nature and is a comprehensive function.
 HRM policies are guides to actions. They serve as roadmaps for managers on a number of
issues such as recruitment, selection and promotion. They cover almost all functions of
personnel management. HRM policies have relation with other fields also.

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