Page 259 - DMGT406_HUMAN_RESOURCE_MANAGEMENT

Human Resource Mangement Nidhi Gaba Sachdeva, Lovely Professional University

Notes Unit 15: HRM Effectiveness

CONTENTS
Objectives
Introduction

15.1 Impact of Technology in HRM
15.2 Contemporary Issues in HRM
15.2.1 Shortage of Critical Skills

15.2.2 Demographic Change
15.2.3 Global Job Mobility
15.2.4 Management Culture and Philosophies and Management Practices
15.2.5 Quality Management Standard
15.2.6 Another Important Emerging HR Issue is to Build Organization in Line
with Capability Profile
15.2.7 Six-sigma Practices
15.2.8 Innovation and Creativity

15.2.9 Supply Chain Management, Business Process Outsourcing and Human
Resource Outsourcing
15.2.10 Knowledge is reinforced through learning. Therefore before we define
knowledge it is appropriate for us to understand what is learning?
15.3 Understanding of Human Emotion for Effective Management
15.3.1 How improving EI Increases Professional Effectiveness

15.3.2 Universal Facial Expressions of Emotion
15.4 Summary
15.5 Keywords

15.6 Review Questions
15.7 Further Readings

Objectives

After studying this unit, you will be able to:
 Understand the concept of HRM effectiveness

 Discuss Contemporary Issues in HRM
 State the relevance of emotion in HRM
 Understand human emotion for effective management

 Analyze the concept of emotional intelligence

252 LOVELY PROFESSIONAL UNIVERSITY