Page 269 - DMGT406_HUMAN_RESOURCE_MANAGEMENT

Human Resource Mangement

Notes 13. The Technique of Applying Understanding to the Situations that Cause Anger and
Transforming the Spirit of Vengeance into a Force of Self-Development.
14. Conquest of Anger through the Technique of Eliminating its Causes.

15. Conquest of Anger by Keeping the Body Passive-Objective Way of Anger-Conquest.
16. Conquest of the Tendency to be Angry, by the Unfoldment of the Higher Life.
17. The Higher Philosophical Self-Discipline for the Conquest of Anger: The Subjective
Method of Conquering Anger.
18. A Higher Psychological Self-Discipline for Retaining Freedom from Anger.
19. Conquest of Anger through the Development of a Strong Will, Character and Spiritual
Nature.
20. Experience of Identity with the Infinite Love and Peace for Anger-Conquest.

Self Assessment

State whether the following statements are true or false:
6. The contexts in which human resources are managed in today's organisations are constantly
changing.
7. Competitive pressures are changing the strategies of many companies.
8. Diversity refers to human characteristics that make people similar to each other.
9. The impact of technology on the HR function is minimal.

10. External challenges can best be met through attempt to change the environment.
11. Now a days the world is shrinking in all major respects.
12. The composition of the workforce has been changing in India over the years.

Notes The primary focus of TQM is on continuous improvement or ongoing incremental
change. There is a constant search for achieving things in a better way. However, many
organisations operate in a dynamic environment characterised by rapid and constant
change. Reengineering would yield fruitful results only when the company tunes its HR
practices in line with its radically transformed business processes. HR can contribute to
reengineering processes by its effect on building commitment to reengineering, team
building, changing the nature of work, and empowering jobs. HR can play a great role
improving commitment of employees by hiring competent people, offering the right
incentives and installing effective two way communication practices. HR can hire people
who can work in process-oriented teams sharing their skills and expertise freely. It can
also offer additional training to employees so as to improve their 'team-related' skills and
make them capable of handling multiple, cross-functional, enriched tasks in a competent
way.

Self Assessment

Fill in the blanks:
13. The primary focus of TQM is on ....................... or ....................... .

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