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Pretty Bhalla, Lovely Professional University Unit 12: Organisational Change

Unit 12: Organisational Change Notes

CONTENTS
Objectives
Introduction

12.1 Forces for Change in Organisations
12.2 Forms of Change
12.3 Resistance to Change

12.3.1 Sources of Resistance
12.3.2 Managing Resistance to Change
12.4 Behavioural Reactions to Change
12.5 Politics of Change
12.6 Approaches/Models to Managing Organisational Change

12.6.1 Lewin's Change Model
12.6.2 Nadler's Organisational Model
12.6.3 A Contingency Model of Analyzing Change

12.7 Summary
12.8 Keywords
12.9 Self Assessment
12.10 Review Questions
12.11 Further Readings

Objectives

After studying this unit, you will be able to:
Identify forces of change in organisations
Describe the forms of change and role of change agents

Discuss methods organisations can use to manage resistance
Realise the behavioural reactions to change
Discuss models of organisational change

Introduction

There is nothing permanent except change. It has become an inescapable fact of life; a fundamental
aspect of historical evolution. Change is inevitable in a progressive culture. Change in fact, is
accelerating in our society. Revolutions are taking place in political, scientific, technological
and institutional areas. Organisations cannot completely insulate themselves from this
environmental instability. Change is induced by the internal and external forces. Meeting this
challenge of change is the primary responsibility of management. An organisation lacking

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