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Unit 9: Attitude Measurement and Scaling Techniques



                                                                                                  Notes
                                           2
                                     2
                                                 2
                                  N    N    N d   N d 2 2
                                           2
                                     1
                                   1
                                         2
                                                 1
                                                     1
                                               1
                             2  =
                                         N   N
                                           1   2
                                         2
            Where              = (x - x )    d  = (x - x ) 2
                                       2
                                     1   2      2
                                  N x   N x  2
                                   1
                                     1
                                         2
            and              x =
                                    N   N
                                     1   2
                           2
            Sample variance ( ) : Let x , x , x ,……… x , represent a sample with mean x.
                                  1  2  3      n
                               2
            Then sample variance   is given by:
                                   (x x) 2
                                      
                             2  =
                                    n 1
                                     
                                   x 2  n(x) 2
                               =        -
                                          
                                   
                                  n 1    n 1
                       (x x) 2   x 2  n(x) 2
                          
            Note:  =                      is called the sample standard deviation.
                         
                                        
                        n 1      n 1   n 1
                                  
               Task  You have collected data on employees of a large organisation in a metro. You
              analyse the data by the type of work, education level, whether the employee belongs to an
              urban or rural area. The results are as below. How would you interpret them?
                                      Annual Employee Turnover*
                                  Higher Education              Lower Education
                          Salaried monthly   Daily wage   Salaried monthly   Daily wage
                Rural           6               14              18            18
                Urban          10               12              19            20

              *Turnover per 1,000 employees
              

               Caselet

                  YZ company is into pharmaceuticals to produce a medicine ‘A’, which is a pain reliever.
              XA survey was conducted with doctors as sample and the following questions were
              asked.
              “Would you recommend product ‘A’ to your patients when they suffer from pain”?
              Yes ______ No _______

              An analysis of the above showed that 75% of doctors surveyed said ‘Yes’, the rest said ‘No’.
              From this survey, XYZ company made the following inference. “Three out of four doctors
              have recommended product ‘A’ for their patients, who suffer from pain”.
                                                                                  Contd...



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