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Human Resource Management




                    Notes          1.  Workforce Analysis:  The  average  loss  of manpower due  to  leave, retirement, death,
                                       transfer, discharge, etc., during the last 5  years may be taken into account. The rate of
                                       absenteeism and  labour  turnover  should  also  be  taken  into  account.  The nature  of
                                       competition say from foreign banks, other non-banking financial institutions may also be
                                       considered here to find out actual requirements in a year.
                                   2.  Work load Analysis: The need for manpower is also determined on the basis of workload
                                       analysis, wherein the company  tries to calculate the  number of  persons required for
                                       various jobs with reference to a planned output.
                                       While determining manpower requirements  through work load analysis,  commercial
                                       banks  may  have  to take  the following  factors into  consideration: (i)  the number  of
                                       transactions to be handled by an employee; (ii) the amount of deposits and advances per
                                       employee; (iii) special requirements in respect of managing extension counters, currency
                                       chests, mobile branches, etc.; (iv) future expansion plans of the bank concerned.
                                   3.  Job Analysis: Job analysis helps in finding out the abilities or skills required to do the jobs
                                       efficiently. A detailed  study of  jobs is  usually made  to identify  the qualifications and
                                       experience required for them. Job analysis includes two things: Job description and job
                                       specification.

                                   Self Assessment

                                   Fill in the blanks:
                                   13.  The basic purpose of  human resource planning is  to have  an accurate  estimate of  the
                                       number of employees required, with ........................... to meet organisational objectives.
                                   14.  ........................... helps in finding out the abilities or skills required to do the jobs efficiently.
                                   15.  Job analysis includes two things: Job description and ........................... .


                                       

                                     Case Study  HR Plan for Trading Assistants


                                              agnum Financial Services Ltd.  (MFSL) is  a large financial services company
                                              with over 4000 employees scattered all over India in their twelve branches. In
                                     Mview of the ups and downs in the stock market, which affect the demand for and
                                     supply of qualified finance graduates, from time to time, in different cities, it has been
                                     decided sometime back to centralise manpower planning activities at the corporate head
                                     quarters, viz., New Delhi itself.
                                     The company has trading terminals spread over the whole of India. In addition to collecting
                                     fixed deposits from corporate houses and general public, it has also been managing funds
                                     from high net worth individuals. It has plans to launch a number of mutual fund products
                                     for which approval has come from Securities Exchange Board of India. It has considerable
                                     reputation in the market as a merchant banker and as a money changing agent.

                                     Hiring people with requisite skills, especially after the introduction of the online trading
                                     mechanism, is proving to be a tough job. The stock indices have been galloping day by
                                     day, thanks to the dramatic growth rates reported by information technology companies
                                     in recent months. Looking at the increasing number of trading centres that are opening in
                                     various parts of the country, the company wanted to hire twenty five trading assistants by
                                                                                                         Contd...



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