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Unit 11: Introduction to Special and Efficiency Audit

Carr, David K. Excellence in Government—Total Quality Management in the 1990s. Notes
Coopers & Lybrand, 1990.
Harrington, H. James. Business Process Improvement. McGraw-Hill Inc., 1991.

Holzer, Marc. Public Productivity Handbook. New York: M. Dekker, 1992.
Lehrer, Robert N. White Collar Productivity. New York: McGraw-Hill Inc., 1983.
Maynard, H.B. Industrial Engineering Handbook. New York: McGraw-Hill Inc., 1971.
Mali, Paul. Improving Total Productivity. John Wiley & Sons, 1978.

Online links http://220.227.161.86/18664pcc_compsuggans_AA_cp9.pdf
http://www.ehow.com/list_6389125_types-special-audit-reports.html
http://www.oag-bvg.gc.ca/internet/English/meth_gde_e_20333.html

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