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Communication Skills-I
Notes Answers: Self Assessment
1. True 2. False
3. True 4. False
5. True 6. False
7. True 8. False
9. False 10. True
11. 3 12. Left
13. Outline 14. Mapping
15. Minutes 16. Pointers
17. Sequential 18. Right
19. Isikawa 20. Note taking
5.12 Further Readings
Books A.N. Kapoor, Business Correspondence and Communication Skills, S.Chand.
Bovee, Thill, Schatzman, Business Communication Today, 7th Edition, Pearson
Education.
Herta A Murphy, Herbet Writing Hildebrandt, Jane P Thomas, Effective Business
Communication, 7th Edition, Mcgraw Hill.
Shirley Taylor, Communication for Business, Pearson Education.
Online links http://edutechwiki.unige.ch/en/Note_taking
http://www.dartmouth.edu/~acskills/success/notes.html
http://www.canyons.edu/committees/leap/team1/15tips/tip2.asp
www.rajeduboard.nic.in/books/XI/11072/Chapter9.pdf
www.pdtogo.com/fi les/making%20notes.pdf
56 LOVELY PROFESSIONAL UNIVERSITY