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Communication Skills-II
notes answers: self assessment
1. Conversation 2. Inner, outer
3. Monologue 4. False
5. True 6. False
7. True 8. True
9. True 10. False
11. To 12. For
13. What’s the matter? / What’s wrong? / Are you okay? / Are you all right?
14. I’m going to call an ambulance / maybe I should call an ambulance
15. Would you like me/do you want me to drive/take you to the hospital?
16. If you want/you’d like to go / if you want me to take you (there)
17. May I come in Sir!
18. Thank You Sir!
4.7 further readings
Books Bovee & Thill, Business Communication Today, 7th Edition, Pearson Education,
p.79.
PD Chaturvedi, Mukesh Chaturvedi, Business Communication—Concepts, Cases
and Applications, 2007, Pearson Education.
Raymond V. Lasikar and Marie E. Flatley, Basic Business Communication, 10th
Edition, Tata McGraw Hill Publication Co. Ltd., New Delhi, 2007.
Sanford Kaye, “Writing Under Pressure”, Soundview Executive Book Summaries 10,
no.12, Part-2 (December 1988): 1-8.
Online links http://fictionwriting.about.com/od/crafttechnique/tp/dialogue.htm
http://www.improvespokenenglish.org/2010/07/teacher-and-student-
conversation.html
http://creative-writing-course.thecraftywriter.com/writing-dialogue/
http://blog.nathanbransford.com/2010/09/seven-keys-to-writing-good-
dialogue.html
78 lovely Professional university