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Managing Human Element at Work                                 Ginni Nijhawan, Lovely Professional University



                        Notes

                                                          Unit 7: Industrial Relations





                                         CONTENTS
                                         Objectives
                                         Introduction

                                         7.1 Management Practices
                                            7.1.1  Industrial Relations: Theories and Attitudes
                                            7.1.2  International Factors
                                         7.2 The Importance and Objectives of Sound Industrial Relations
                                            7.2.1  Sound Industrial Relations System

                                            7.2.2  Requirements of Sound Industrial Relations System
                                            7.2.3  Sound Labour Management Relations System
                                         7.3 Sound Industrial Relations System at the National and Industry Level
                                            7.3.1  Freedom  of Association

                                            7.3.2  Tripartism and Labour Policy Formulation
                                            7.3.3  The  Role of the Law
                                            7.3.4  Collective Bargaining
                                            7.3.5  Nature of Collective Bargaining
                                            7.3.6  Labour Courts

                                         7.4 Sound Labour Relations at the Enterprise Level
                                            7.4.1  Human Resource Management Policies and Practices
                                            7.4.2  Worker  Participation and Employee Involvement
                                            7.4.3  Communication

                                            7.4.4  Other Communication Mechanisms
                                            7.4.5  Quality of Working Life Programmes
                                            7.4.6  Training
                                         7.5 Some Current Industrial Relations Issues

                                            7.5.1  Minimum Wages
                                            7.5.2  Flexible/Performance Pay
                                            7.5.3  Cross-cultural Management
                                            7.5.4  Dispute Prevention

                                            7.5.5  Industrial Relations/Human Resource Management Training
                                            7.5.6  Balancing Efficiency with Equity and Labour Market Flexbility
                                            7.5.7  Freedom of Association, Labour Rights and Changing Patterns of Work




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