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SYLLABUS
Management Support Systems
Objectives: Course objectives include developing an understanding of the purpose, functions, components, and applications of
transaction processing systems and management reporting systems in private and public organizations; and describing and
evaluating policies for information resource management.
Sr. No. Topics
1. Support Systems: Changing Business Environment, Managerial Decision Making, Computerised Support, Concept of
Decision Support Systems, Major Tools and Techniques for Management Support System
2. Decision Support: Decision Making
3. Decision Support Systems: Definition
4. Modeling and Analysis: Modeling for MSS
5. Data Warehousing Data Warehousing Definitions and Concepts
6. Business Analytics and Data Visualization: Overview
7. Data Mining: Concepts and Applications
8. Neural Networks: Concept
9. Knowledge Management: Introduction
10. Knowledge-based Decision Support: Concepts and Definitions of Artificial Intelligence and Expert Systems