Page 180 - DCAP302_ENTERPRISE_RESOURCE_PLANNING

Enterprise Resource Planning

notes State whether the following statements are true or false:
6. Vendors are the people who have developed the ERP software’s.

7. The vendor doesn’t play any role from designing till implementation of the project.
8. The ERP Consultancy operates at the highest level of management often at the CEO level.
9. The most exhaustive ERP product does not cover the widest range of functionalities is
SAP.

10. Consultants are responsible for analyzing and clearly addressing customization issues.

9.8 review Questions

1. Why a company cannot develop an ERP system in-house?
2. Why a company cannot implement the ERP system in-house?
3. Who is an ERP vendor and explain its role?
4. Who are the consultant and what are their roles?

5. “The success of ERP implementation is in the hands of End-user.” Discuss.
6. Explain the role of End-users in ERP implementation
7. Does ERP implementation fail? Why?
8. What are the drawbacks of in-house development of an ERP system

9. Why is the end-user training important?
10. What are the drawbacks of in-house development of ERP system?
11. Discuss the reasons for the failure of ERP.
12. Explain the importance of End-user Training in the ERP implementation life cycle.

answers: self assessment

1. ERP consultants 2. SAP

3. highly skilled professionals 4. responsible for analyzing
5. End-users 6. True 7. False
8. True 9. False 10. True

9.9 further readings

Books Alexis Leon, ERP Demystified 2/E, Tata McGraw-Hill, New Delhi.
Alexis Leon, Enterprise Resource Planning, Tata McGraw Hill, 2009.
Bhatnagar, S.C. and K.V. Ramani, Computers and Information Management, Prentice
Hall of India Private Ltd, New Delhi, 1991.
Daniel E. O’Leary, ERP Systems: Systems, Life Cycle, E-commerce, and Risk,
Cambridge University Press, 2000.

Ellen Monk, Bret Wagner, Concepts in Enterprise Resource Planning, Course
Technology, Second Edition, 2005

174 LoveLy professionaL university