Page 14 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Planning and Managing IT Infrastructure

Notes

Task Make distinction between CIO and CEO.

Caselet Retail, Government to Drive Enterprise IT Spend in

India

nformation technology industry, which is spending sleepless nights following bleak
forecasts for North America and Europe, has a reason to smile. Indian enterprise IT
Ispending across all industries is going to grow by 10.3 per cent to over $39 billion in
2012 as against $36 billion last year.
FDI in Retail
Consumption by Government and Foreign Direct Investment (FDI) in retail are going to
be the biggest drivers for this growth, according to Gartner, Inc. that has just come with
India-specific findings.
“The retail industry is expected to achieve the strongest growth in percentage terms in
2012, where IT spending is forecast to grow 11.8 per cent. Recent decisions to allow 100 per
cent FDI in single brand retail, and up to 51 per cent in multi brand retail, are expected to
provide the sector with a significant boost in terms of IT usage and adoption,” Mr Derry
Finkeldey, principal research analyst at Gartner, said. Businesses are looking to IT to help
support the challenges of rapid growth for customer support, supply chain management,
optimising business processes or helping to drive innovation in the business. “These
demands are being placed while the IT infrastructure within many enterprises may not be
entirely in place. IT is also in transition from being viewed as a back-office support
function to a frontline .business-focused function,” he said.

Source: http://www.thehindubusinessline.com/industry-and-economy/info-tech/retail-govt-to-drive-
enterprise-it-spend-in-india-gartner/article2828970.ece

Self Assessment

Fill in the blanks:
8. ...................................... includes information system that organisation use to define
interactions among their own employees and with external customers, suppliers and
other business partners.

9. The ...................................... who leads merely from a technology perspective is relegated to
the secondary role of the “IT guy.”
10. ...................................... uses financial expertise to drive enterprise strategy.

1.5 Role of Managers vis-à-vis IT

In today’s world, IT Managers can be responsible for many different areas of focus – or just one
area. These areas could include Project Management, Server Administration, IT Compliance,
Security, Application Development or Websites just to name a few. IT Managers are generally
responsible for engaging many areas of the company including finance, operations, distribution,
stores (in retail) and/or manufacturing as examples.

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