Page 21 - DCAP208_Management Support Systems

Management Support Systems

Notes 5. Make distinction between programmed decisions and non-programmed decisions.
6. Describe the use of computerized decision support.
7. What are decision support systems? Explain with example.
8. Explain the different types of Decision Support Systems.

9. Discuss the concept of management support system.
10. Illustrate how does a decision support tool helps in supporting a decision?

Answers: Self Assessment

1. True 2. False
3. Administrative 4. Programmed

5. Operational 6. Capacity
7. False 8. True
9. Decision Support System (DSS) 10. Model-driven
11. Communication-driven 12. Data-driven
13. Document-driven 14. Management Support Systems (MSS)

15. decision support tool (DST)

1.9 Further Readings

Books Daniel Power, 2002, Decision Support Systems: Concepts and Resources for Managers,
Greenwood Publishing Group

Efraim Turban, 1995, Decision Support and Expert Systems: Management Support
Systems, Prentice Hall
Harry Katzan, 1984, Management Support Systems, Van Nostrand Reinhold
Company
K. Sarukesi, 2004, Decision Support Systems, PHI Learning Pvt. Ltd.

Online links http://thelawdictionary.org/management-support-system-mss/
http://www.anderson.ucla.edu/faculty/art.geoffrion/home/docs/e35.pdf
http://www.businessdictionary.com/definition/management-support-system-
MSS.html
http://www.slideshare.net/Annie05/management-support-systems-
presentation

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