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Unit 2: A Generic View of Process
Level 3 (Defined) Notes
Peer Reviews
Intergroup Co-ordination
Product Engineering
Integrated Software Management
Training Program
Organization Process Definition
Organizational Process Focus
Level 4 (Managed)
Quality Management
Process Measurement and Analysis
Level 5 (Optimizing)
Process Change Management
Technology Change Management
Defect Prevention
Notes Level 1-2 is the disciplined process; Level 2-3 is the standard consistent practice;
Level 3-4 is the predictable process; and Level 4-5 is the continuously improving process.
Self Assessment
Fill in the blanks:
8. The CMM covers practices for planning, engineering, and …………………………
development and maintenance activities.
Case Study Participative Approach
n this section, we take a look at how two companies made significantly different
implementations of the participative approach to software process assessments and in
Ithe next section, we present the key lessons learned from these cases.
Company Y
Y is nearly 15 years old, and has grown to become one of the leading consulting companies
in Scandinavia. Current customers include large industrial enterprises, government
agencies and international organisations. They focus on using an iterative and incremental
development method. The company has a flat and open organisation, with a process-
oriented structure, and employs about 140 persons. Over 90% of these hold a MSc/MBA.
Contd...
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