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Simulation and Modelling
Notes Uptake
Arena is used by many large companies engaged in simulating business processes. Some of
these firms include General Motors, UPS, IBM, Nike, Xerox, Lufthansa, Ford Motor Company,
and others. It has been noted that creating a simulation can require more time at the beginning
of a project, but quicker installations and product optimizations can reduce overall project time.
Arena can simulate diverse operation types, including call centers, for optimizing the use of
agents and phone lines, the size and routing of pancake stacks in a food processing facility, and
the design of a gold mine.
The original Arena Software was developed in Cambridge UK by completely different individuals
as a Job Costing and Accounting system. It was originally programmed via Silicon Office, them
moved to Modula-2 and finally to Microsoft Visual Basic. It was sold to BP, BAE systems and
John Lewis as well as many architectural firms. Arena Software closed in 2000. The trademark
was left to lapse at that time.
Commercial Software Editions
1. Professional Edition: The flagship product, provides the ultimate in functionality and
flexibility to meet the needs of any simulation problem. Systems, regardless of complexity,
can be represented and custom performance metrics may be measured and tracked.
Included is the functionality of OptQuest, for optimizing systems, as well as the additional
capability of object and template development.
2. Enterprise Suite: Offers the full power of Professional Edition with the added tools of 3D
animation and the specialized templates that are effective for high-speed packaging
operations (Packaging) as well as contact center operations (Contact Center).
3. Standard Edition: This mid-tier package has the versatility to solve simulation problems
encountered in an array of industries and systems. This edition includes the base Arena
templates
4. Basic Edition Plus: Includes the capability of the Basic Edition with the additional
functionality of animation and material handling.
5. Basic Edition: Entry-level edition used for solving high-level business problems.
Academic Software Editions
1. Academic Lab Package: Academic version of the commercially available Enterprise Suite.
This is 30-or more seat license is for academic, non-commercial usage. Universities that
adopt the Simulation with Arena textbook are eligible for valuable offers and benefits.
2. Research Edition: This is the same edition as the Academic Lab Package, with this version
for individual academic researchers. The same academic guidelines are specified for
observance.
3. Student Edition: Free edition intended for students currently learning the software is
included for download and/or included with many simulation textbooks. This version is
perpetual, but limited in model size. This version is intended for academic, non-commercial
usage. Universities that are using the software are eligible to make copies of the software
to distribute to students for installation on their personal machines.
278 LOVELY PROFESSIONAL UNIVERSITY