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Unit 5: Improving Informal Communication
Answers: Self Assessment Notes
1. c. 2. b.
3. a. 4. d.
5. a. 6. c.
7. a. 8. d.
9. d. 10. d.
5.13 Further Readings
Books Raisher, Business Communication, AITBS.
Vandana Khetarpal, M K Sehgal, Business Communication, Excel Books.
Woolcott & Unwin, Mastering Business Communication, Macmillan.
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