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Advanced Communication Skills




                    Notes                   (iii)  Performance Appraisal Report: At regular intervals, Performance Appraisal
                                                 of the employees is done by the Personnel Department. This is done to assess
                                                 and  evaluate  the employees  as per  their performance.  For this  purpose,
                                                 Performance Appraisal report of each  employee is made and  sent to  the
                                                 management for evaluation.
                                            (iv)  Periodical  Report: A report prepared  at regular time intervals  is called  a
                                                 periodical report. A monthly report, annual report, bi annual report, etc., fall
                                                 under this category.
                                       (b)  Special Reports: Special Reports are the reports which are not prepared on a routine
                                            basis, but only in the  event of  special circumstances or exceptional  happenings.
                                            These may have  to be  made once in a  while. Various  special reports  may be as
                                            follows:
                                            (i)  Investigation Report: In case of an unusual happening, like sudden downfall
                                                 of sales or fall in production or any other event, investigation may have to be
                                                 carried out to find the reasons behind the event. Reports prepared after such
                                                 an investigation are called investigation reports.

                                            (ii)  Survey Report/Feasibility Report: A survey is sometimes carried out regarding
                                                 the present working or an organization, its sales, etc or the feasibility of any
                                                 new project to be undertaken by the organization. Survey/ Feasibility Reports
                                                 are prepared to record the findings.
                                            (iii)  First  Information  Report:  This  is  commonly  known  as  FIR.  Mostly  we
                                                 understand that FIRs are lodged in Police Station in case of any mishappening,
                                                 theft or loss. FIR may also be prepared for record of an organization. This is
                                                 prepared by the first witness to the event, to report to his Superiors.
                                        (c)  Informational Report:  An informational report, as the name suggests, provides all
                                            details and facts pertaining to the  topic selected for study. It may be a problem
                                            arising  in  an  organization  or  any  other  subject  of  study  as  selected  by  the
                                            management. For instance, it could be a report that attempts to trace the growth of
                                            Company X in the automobile industry. In a report of this kind, the presentation of
                                            all details that led to the growth of Company X should be listed in a chronological
                                            order.
                                            The sequential arrangement  of issues  or topics in an informational report could
                                            observe any one of the following ways of presentation. It could be by:
                                            (i)  Chronology: On the basis of time of happening of events
                                            (ii)  Importance: On the basis of Priority of the issues

                                            (iii)  Sequence/procedure: On the basis of sequence of events in a process
                                            (iv)  Category: Any basis of categorisation
                                            (v)  Alphabetization : On the basis of Alphabets ( A to Z)
                                            (vi)  Familiarity: Arrangement from known to unknown issues.

                                            In a report of this kind, the various sections are simple and self-explanatory .As the
                                            presentation of information is the basic purpose of the report, details are worked
                                            out  in  a  systematic  and  coherent  manner.  The  structural  orientation  in  an
                                            informational report should be clearly evident to the reader and its significance also
                                            grasped.





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