Page 91 - DENG401_Advance Communication Skills

Advanced Communication Skills

Notes Interviews are becoming increasingly complex for both the parties with a growing variety
of questions being asked to check the various kinds of skills required for increasingly
demanding job profiles.
The questions now range from technical to social to behavioural issues and the candidate
has to present a balanced picture in almost all of the aspects being tested.

Types of questions asked by interviewers during the interview which comprise open-
ended questions, close-ended questions, neutral and leading questions, loaded questions,
mirror questions, probing questions etc.

3.9 Keywords

Aptitude Tests: These tests are designed to find your personality traits.
Interview regarding Complaint: If an employee has not been able to work well or if his behaviour
at work has changed or if there are any complaints about his work then he can discuss this with
high ranked officers.

Promotion Interview: When an employee of the organization gives an interview to get a
promotion then it is called a promotion interview.

3.10 Self Assessment

Fill in the blanks:

1. An .............................................. is a meeting in which a job seeker asks for advice rather than
employment.
2. A ..................................... is a method of research used in the social sciences.

3. ....................................... are a method of interviews where questions can be changed or
adapted to meet the respondent’s intelligence, understanding or belief.
4. A ...................................... is a meeting with a problem employee.

5. .......................... is very important and good grooming is essential. Your hair should be
neat and stylish.
6. ................................. gives more away about us than speech.

7. The interviewer will decide whether he will write down or ........................................ during
the interview.
8. .............................. questions allow the interviewee much freedom to answer.

9. A ..................................... is even stronger in direction than a leading question, which may
be somewhat subtle.
10. ....................................... interviewers prepare a schedule, or list of questions, in advance.

3.11 Review Questions

1. What is an interview? Discuss the nature of interviews.
2. What are the essential features and structure of interview?
3. What are the purposes of holding interviews and its chronology?

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