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E-Commerce and E-Business
2.5 Summary
• The different business models for e-commerce are Intra-B commerce, Business-to-Business e-
commerce (B2B), Business-to-Consumer e-commerce (B2C), and Consumer-to-Consumer e-
commerce (C2C).
• Intra-B commerce involves interaction and dealings among various departments and persons
within an organization.
• B2B involves the transactions between businesses. The transactions may be between two companies
or between a manufacturer and a wholesaler.
• The B2B market has two primary components: e-infrastructure and e-markets.
• E-Infrastructure consists of logistics, application service providers, Web-based commerce enablers,
and content management software providers. E-markets are Web sites where buyers and sellers
interact with each other and conduct transactions.
• B2B exchange is an online platform where buyers and sellers communicate to make business
transactions.
• B2C e-commerce involves customers gathering information, purchasing physical goods, and
receiving products over an electronic network.
• The different B2C models are portal model, storefront model, content providers, transaction
brokers, service providers, market providers, and community providers.
• C2C e-commerce includes all the transactions that happen between consumers. In consumer-to-
consumer networks, consumers sell the services and products to other consumers.
2.6 Keywords
Electronic Catalogs: Internet-based presentation of a set of items available for purchase, including
description, price, and ordering information.
Firewall: A system designed to prevent unauthorized access to or from a private network.
Price Transparency: Price transparency is a term, which describes a situation where both buyer and
seller know the pricing.
Small and Medium Sized Enterprises (SMEs): SMEs are companies whose headcount or turnover falls
below certain limits.
2.7 Self Assessment
1. State whether the following statements are true or false:
(a) C2C commerce involves interaction and dealings among various departments and persons
within the firm.
(b) B2B explains the transactions between a manufacturer and a wholesaler.
(c) E-markets are Web sites where buyers and sellers interact with each other and conduct
transactions.
(d) Service providers provide sites that process transaction for consumers.
(e) B2C merchants sell the products on a first-come, first-served basis.
2. Fill in the blanks:
(a) ____________ is an online platform where buyers and sellers come to communicate,
collaborate, and make business transactions.
(b) ____________ describes activities of those businesses that serve end consumers with products
and services.
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