Page 45 - DENG101_Communication Skills-I
P. 45

Communication Skills-I




                    Notes          Intuitive Listening: Involves the recognition of symbolic communication, metaphors, dreams,
                                   induction, nonverbal emotional communications etc.
                                   Listening: Make an effort to hear something
                                   Selective Listening: The act of listening to only the things a person wants to hear.

                                   4.9 Self Assessment

                                   State whether the following statements are true or false.

                                   1.  Hearing is a form of listening.
                                   2.  Listening is more of a physical activity and hearing is more of a mental activity.
                                   3.  Pretending listening is of no use.
                                   4.  Attentive listening is most effective form of listening.
                                   5.  Listening for mutual creativity is one of the higher forms of listening.

                                   6.  A good listener has a distinct type of personality.
                                   7.  Listening is an important ingredient of the communication process and lack of this can
                                       create problems in the communication process.
                                   8.  A good listener can recreate vague speaking to get clearer meaning.

                                   9.  Asking logical and related questions is an important part of effective listening.
                                   10.  A good listener gets carried away with the emotions of the speech and speaker.

                                   4.10 Review Questions

                                   1.  How is listening different from hearing? Explain with the help of examples.

                                   2.  Discuss different types of listening. Give example for each.
                                   3.  Explain the process of listening with the help of an example.
                                   4.  Is effective listening related to personality or sex of an individual? Justify your answer.
                                   5.  “Listening is a skill that cannot be learnt easily”. Substantiate.
                                   6.  “Listening is a major ingredient of the communication process”. Discuss.
                                   7.  Discuss the requisites of effective listening.

                                   8.  Examine the traits of a good listener.
                                   9.  Is there a connection between listening and perception? If yes, what?
                                   10.  “Listening enhances scholarship”. Do you agree? Give reasons for your answer.

                                   Answers: Self Assessment

                                   1.  False                             2.   False

                                   3.  True                              4.   True
                                   5.  False                             6.   False
                                   7.  True                              8.   True
                                   9.  True                              10.  False




          38                               LOVELY PROFESSIONAL UNIVERSITY
   40   41   42   43   44   45   46   47   48   49   50