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Communication Skills-II




                    notes          Parallel structure smoothly links ideas and adds a pleasing rhythm to sentences and paragraphs,
                                   thereby enhancing coherence.
                                   Don’t: The news dispatcher is competent and a fast worker.
                                   Do: The dispatcher is competent and fast.
                                   Don’t: The new grade of paper is lightweight, nonporous, and it is inexpensive.
                                   Do: The new grade of paper is lightweight, nonporous, and inexpensive.
                                   Don’t: The training programme will cover

                                   l    Vacation and sick leaves
                                   l    How to resolve grievances
                                   l    Managing your workstation
                                   Do: The training programme will cover
                                   l    Vacation and sick leaves
                                   l    Grievances resolution
                                   l    Workstation management
                                   Don’t: One management consultant recommended either selling the children’s furniture division
                                   or its conversion into a children’s toy division.
                                   Do: One management consultant recommended either selling the children’s furniture division or
                                   converting it into a children’s toy division.
                                   Don’t: Gladys is not only proficient in word processing but also in desktop publishing.

                                   Do: Gladys is proficient not only in word processing but also in desktop publishing.
                                   In the last two sets of sentences above, note that correlative conjunctions (such as both/and, either/
                                   or, and not only/but also) must be followed by words in parallel form. Be especially careful to use
                                   parallel structure in report headings that have equal weight and in numbered lists.


                                   14.1.10  control Paragraph length

                                   How long should a paragraph of business writing be? As with other considerations, the needs of
                                   the reader, rather than the convenience of the writer, should determine the answer. Paragraphs
                                   should help the reader by signaling new ideas as well as by providing a physical break. Long
                                   blocks  of  unbroken  text  look  boring  and  needlessly  complex.  And  they  may  unintentionally
                                   obscure an important idea buried in the middle. On the other hand, a series of extremely short
                                   paragraphs can weaken coherence by obscuring underlying relationships.
                                   Essentially, there are no fixed rules for paragraph length, and occasionally one or ten-sentence
                                   paragraphs might be effective. However, most paragraphs of good business writers fall into the
                                   60 to 80 word range-long enough for a topic sentence and three or four supporting sentences.
                                   Although a single paragraph should never discuss more than one major topic, complex topics
                                   may need to be divided into several paragraphs. Your purpose and needs of your reader should
                                   ultimately determine paragraph length.

                                       In the end please note the statement given by Sir Earnest Gowers
                                       “If he (the person you are replying to) is rude, be especially courteous.
                                       If he is muddle-headed, be especially lucid. If he is pig headed, be patient.
                                       If he is helpful, be appreciative. If he convicts you of a mistake, acknowledge it
                                       freely and even with gratitude”.




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