Page 4 - DENG102_COMMUNICATION_SKILLS_II

syllaBus

communication skills-ii

Objectives: To improve sentence construction, grammar and vocabulary; Teach the importance of correct punctuation; Improve
writing skills; To inculcate interest in poetry and literature; To teach basic business communication.

Sr. Description
No.

1 Speaking Skills: To enhance the fluency/ efficiency and confidence of using a foreign
language/Conversation building.

2 Dialogue writing based on formal / official situations, informal and regularly

occurring.
3 Telephone skills: How to handle telephone calls, telephone etiquettes, making phone

calls, taking incoming calls.

4 Reading Skills ---To enhance independent reading, comprehension and quick reading
of any given texts.

5 Aesthetic appreciation. Poems--- “Stopping by the Woods on a Snowy Evening” &
“Ozymandias.’’

6 Writing Skills --To reinforce the grammatical structures and to enhance formally
structured effective official writing. Grammar – Tenses: Present tenses – [simple &

continuous ], Past tenses [ simple/continuous/ used to would to ], Present Perfect and

Past Perfect [ simple/ continuous], Future [ plans/ intentions/ predictions/ going to/
will present simple/ be/ about to /future continuous/ Future Perfect]

7 Parts of Speech – Common errors in English. Use of Capitals and Basic Punctuations-

- Comma, full stop, colon, semi colon, hyphen ,Inverted commas, apostrophe.
8 Writing Skills --To reinforce the grammatical structures and to enhance formally

structured effective official writing. Basics of official correspondence-- principles of
writing general and official correspondence.

9 Format of Basic Formal letter-- placing order, cancellation, enquiry.

10 Guidelines for writing & Planning effective Business letters