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Communication Skills-II




                    notes          l    You should not use too much jargons or slangs that may mar the intended meaning of a
                                       dialogue.

                                          Example:
                                   Person a | Person B

                                   a: “Are you new here?”
                                   B: “Yeah. I just started yesterday.”
                                   a: “Welcome aboard. I’m Jack.”
                                   B: “I’m Mark. Nice to meet you.”

                                   a: “What are you going to be working on?”
                                   B: “I’m going to work on the planning team. But I haven’t started yet. I’m still in training.”
                                   a: “The planning team is great. Our marketing team works with them closely. We’ll end up
                                   working together sometimes.”

                                   B: “That’s great. Oh, can I ask you some questions?”
                                   a: “Sure.”
                                   B: “Does this company have a casual Friday?”
                                   a: “Not really. You can get away with wearing slacks, but I’ve never seen anyone wear jeans.”
                                   B: “That’s alright. Do you know any good places to eat around here?”

                                   a: “Yeah there’s a deli right across the street. They have fresh sandwiches and sometimes hot
                                   dishes like teriyaki. It’s pretty good.”
                                   B: “That sounds good. Thanks for the info.”
                                   a: “No problem. If you need anything, I sit right around the corner here.”

                                   conversation between shop assistant and customer – daily life dialogue
                                   shop assistant: Good morning, Madam. It’s a nice day today, isn’t it?
                                   customer: Yes, it is. I am a bit early to get my bill, aren’t I?
                                   shop assistant: I just opened the shop.

                                   customer: You have got my bill read y, haven’t you?
                                   shop assistant: Yes, it’s ready.
                                   customer: Then I can pay the bill now, can’t I?
                                   shop assistant: Certainly Madam ...mm...mm....You’re Mrs. Chandini Sekar, aren’t you?
                                   customer: Yes, that’s right. I owe you for three weeks, don’t I?

                                   shop assistant: Oh yes, here you are Mrs. Chandini, five hundred and twenty four rupees.
                                   customer: This bill exceeds five hundred. Oh! My goodness!
                                   shop assistant: Do you still say the day is nice?
                                   customer: Come on, don’t tease me. You don’t mind a cheque, do you?

                                   shop assistant: No madam, which will be alright. Thank you.






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