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Banking and Insurance




                    Notes              Customized and Wide ranging Products
                                       Technology based banking
                                       Thrust on Marketing/Relationship

                                   Retail Lending vis-a-vis Retail Banking

                                       In retail lending an attractive market segment like wholesale banking

                                       Retail Banking has wider connotation; it also include designing, developing and marketing
                                       of customized products/services
                                       Wide and Customized products for both sides of B/S in retail lending.

                                       Retail lending is one part of Retail Banking
                                   Why Retail lending ?


                                       Risk Dispersion
                                       Good Recovery %
                                       Increased competition: Untapped potential
                                       Lower NPAs: Assured Income stream

                                       Surplus deployable funds
                                       Availability of Technology
                                       Higher Spread (Risk vs Return)

                                   Composition of Retail Lending

                                       All round increase in Economic activity
                                       Increase in Purchasing power

                                       India has 200 million households and 400 million middle class population
                                       More than 90% savings come from Household sector
                                       Falling interest regime resulted in shift: Now people wants to save less

                                   Scope for Retail Lending

                                       Nuclear families concept gaining ground
                                       Tax benefits available

                                       Traditional lending to corporate sluggish/High NPA risk
                                       Treasury profits losing shine
                                       Only 18% of the potentials exploited so far; HL constitutes only 5.6%, personal loans 4.2%,
                                       consumer loans 1.1% of total bank lending

                                   Channels for Retail Lending


                                       Premises banking
                                       ATMs


          142                               LOVELY PROFESSIONAL UNIVERSITY
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