Page 167 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR
P. 167

Management Practices and Organisational Behaviour




                    Notes         4.   Motivation: Without motivation,  nobody feels like working. Forget about any kind  of
                                       effectiveness in work. If there is a low motivation to work, it shall definitely show in the
                                       quality of the output being produced.
                                       To  have a  higher  effectiveness,  a  higher motivation is required. Various  motivation
                                       techniques help an individual to determine his/her behaviour.

                                  5.   Stress and well being at work: A stressed individual cannot work up to his maximum
                                       potential. Thus it is needed by him as well as those working with him to ensure his well
                                       being at work. This improves the relationship at the workplace and also the individual
                                       behaviour.
                                  6.   Team skills and leadership skills: Since an individual has to work in teams, it is important
                                       for him to be a good team player in order to be productive for the organisation.
                                       Apart from this, an organisation is always looking for personnel who would have leadership
                                       qualities so as to lead themselves as well as the others to deliver good quality and quantity
                                       of the output.
                                  7.   Communication: Without effective communication, every individual is known as person
                                       with weak behaviour. So one should take care of all types of communication and various
                                       methods that one uses for communication among teams and across networks.

                                  8.   Decision making: Decision-making ability plays a very significant role in determining
                                       and  show casing  the individual behaviour. This  is because  the decisions  taken by an
                                       individual determine the course of future actions as well as the consequences of the actions
                                       taken.
                                  9.   Conflict management: Every organisation is group of individuals. Wherever there is a
                                       diverse group, there are conflicts. If an individual has attributes that can manage conflicts
                                       effectively, it will in turn, definitely improve his behaviour as a worker.

                                  8.7.2 Biographical Characteristics


                                  Biographical  characteristics  for  individual  behaviour  determination  include  personal
                                  characteristics such as age, gender, marital status, and other such characteristics.
                                  Ladies are known to be more emotional and hence show more sensitive side at work places.
                                  They get hurt very easily as well.
                                  Professionals with high ages as compared to the average age of the organisation would feel a
                                  little more responsible. In some cases, these people feel a little outcast, in others, such people
                                  often discuss about their ages and productivity.
                                  People who are unmarried/singled are more likely to work late hours as compared to those
                                  who are married since the latter have to rake care of their dependents (especially kids) back
                                  home.

                                  8.8 Personality


                                  When we talk of personality, we don't mean a person who has charm, a positive attitude toward
                                  life,  a smiling face, or  who has  won the  "miss world"  contest. When  psychologists talk of
                                  personality, they mean a dynamic concept describing the growth and development of a person's
                                  whole psychological system. The word 'personality' has interesting etymological origins. It can
                                  be traced to the Latin words "per sonare" which translates as "to speak through". The Latin term
                                  was used to denote the masks worn by actors in ancient Greece and Rome. This Latin meaning
                                  is particularly relevant to the contemporary analysis of personality. Personality traditionally



          162                               LOVELY PROFESSIONAL UNIVERSITY
   162   163   164   165   166   167   168   169   170   171   172