Page 17 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Management Practices and Organisational Behaviour

Notes In order to do away with the controversy, we can classify management into (i) administrative
management, and (ii) operative management. Administrative management is primarily
concerned with laying downs policies and determination of goals whereas operative
management is concerned with the implementation of the policies for the achievement of goals.
But both these functions, i.e., framing of policies and executing them, are performed by the same
set or group of individuals known as managers.

Figure 1.1: The Management Process
Inputs Management Functions Objectives
(The Six Ms) (The Process of Management) (End Results)

Planning Directing

Men and Women
Materials Goods and
Machines services
Methods Staffing desired
Money by the
Markets customers

Organising Controlling

Figure 1.1 shows that every manager spends a part of his time in performing administrative
management functions and the remaining time on operative management functions. However,
the managers who are higher up in the hierarchy devote more time on administrative functions.
They are known as ‘top management’. Top management devotes a major portion of its time in
determination of objectives and laying down of policies. Managers at the lower levels in the
hierarchy devote comparatively less time on administrative functions and they are concerned
more with directing, coordinating and control functions of management for the achievement of
organisational objectives. This approach of viewing the ‘management’ is more practical because
we do not need two groups of people to discharge administrative and operative management
functions. In fact, every manager performs all the managerial functions though emphasis is
different at various levels.

Notes Differences between Management and Administration

Basis Management Administration
1. Meaning Management means getting the work Administration is concerned with the
done through and with others. formulation of objectives, plans and
policies of the organisation.
2. Nature Management refers to execution of Administration relates to decision making.
of Work decisions. It is a doing function. It is a thinking function.
3. Decision Management decides who shall Administration determines what is to be
making implement the administrative done and when it is to be done.
decisions.
4. Status Management is relevant at lower Administration refers to higher levels of
levels of management. management.
5. Usage of The term 'management' is widely used The term 'administration' is often
Term in business organisations in the associated with government offices, public
private sector. sector and non-business organisations.

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