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Marketing Management/Essentials of Marketing




                    Notes          review their product lines by examining sales and costs to spot items that are negatively
                                   impacting the profits. Procter and Gamble (P&G) was known to have very lengthy product lines
                                   but decided to rationalise and pruned its product lines.


                                          Example: The Head & Shoulders shampoo line had 31 items; P & G subsequently pruned
                                   this product line to only 15 variants. The company now believes that it is better to maintain
                                   simpler product lines and do away with unnecessary complexity. If the company can use any
                                   existing product formula or package to enter a new market, it can save precious resources and
                                   move faster.

                                   Product Mix Decisions

                                   Most business entities have many products in their portfolio. By dealing in many products, companies
                                   aim to serve a much larger and varied group of customers who look for solutions to different types
                                   of needs. This also helps to minimise the risks for a company across different products.


                                          Example: ITC diversified from tobacco-based products to hospitality products, financial
                                   services, and consumer non-durables such as edible oil and atta. Keeping in view the growing
                                   opposition from consumer advocates and restrictions being imposed by governments on certain
                                   types of promotional activities concerning cigarettes, ITC with only a single product line of
                                   different brands of cigarettes would have experienced high business risk.
                                   Companies make decisions concerning product mix based on competitive situations, existing or
                                   emerging market opportunities, and changes in consumer lifestyles and preferences.


                                          Example: As pointed out earlier, HUL faced competitive pressures from low-priced
                                   washing powders and introduced low-end brands at various price-points. In response to
                                   opportunities in medium-price segment of passenger cars, Maruti introduced suitable models.
                                   ITC introduced sportswear keeping in view the lifestyles of younger generation, seeing it as a
                                   logical extension of its positioning itself as a lifestyle products company. Bajaj Auto introduced its
                                   Pulsar motorcycle, and Apple computers introduced its iPods offering a high-quality portable
                                   digital music gadget.
                                   For quite some time, iPod was available as a high-end product. The market opportunities
                                   emerged and the company introduced medium-priced variants. These companies are operating
                                   in highly competitive markets and have two or more product lines. Moreover, there is a degree
                                   of convergence of various needs that are being met by products that combine the features of a
                                   mobile phone, camera, PDA, online communicator and music system.

                                   Self Assessment

                                   State whether the following statements are true or false:
                                   1.  A product is a tangible offering by a company.

                                   2.  The design and quality of the cloth of a shirt are part of the generic product level.
                                   3.  The term product mix length refers to the number of product lines a company has.
                                   4.  Skoda Motors introduced Skoda Fabia in the mid-price (Hatchback) car segment. It is an
                                       example of line pruning.
                                   5.  Nokia introduces various cell phone models are regular intervals. It is a part of its line
                                       filling strategy.
                                   6.  Diversifying the product mix helps to minimise the risks for a company across different
                                       products.


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