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Unit 3: Consumer Markets and Consumer Buying Behaviour




          Nine stages of family life cycle (mentioned by William D Wells and George Gubar) are given  Notes
          below:
          1.   Bachelor stage: Young, single, not living at home, few financial burdens, fashion opinion
               leaders, recreation oriented, buy: basic home equipment, furniture, cars, vacations.
          2.   Newly married couples: Young, no children, highest purchase rate and highest average
               purchase of durables: cars, appliances, furniture, and vacations.
          3.   Full nest I: Youngest child under six, home purchasing at peak. Liquid assets low. Interested
               in new usually heavily, advertised products. Buy: washers, dryers, TV, baby food, chest
               rubs and cough medicines, vitamins, dolls, wagons, sleds, skates.
          4.   Full nest II: Youngest child six or over, financial position better, less influenced by
               advertising, buy larger size packages, multiple unit deals, buy: many foods, cleaning
               materials, bicycles, music lessons, pianos.
          5.   Full nest III: Older married couples with dependent children, financial position still better,
               some children gets jobs, hard to influence with advertising. High average purchase of
               durables: new, more tasteful furniture, auto travel, unnecessary appliances, boats, dental
               services, magazines.
          6.   Empty nest I: Older married couples, no children living with them, head of household in
               labour force, home ownership at peak. Most satisfied with financial position and money
               saved, interested in travel recreation, self-education. Make gifts and contributions. Not
               interested in new products. Buy: vacation, luxuries, home improvements.
          7.   Empty nest II: Older married. No children living at home, head of household retired.
               Drastic cut in income. Keep home. Buy: medical appliances, medical-care products.
          8.   Solitary survivor I: In labour force, income still good but likely to sell home.
          9.   Solitary survivor II: Retired, same medical and product needs as other retired group;
               drastic cut in income, special need for attention, affection, and security.
          Occupation: The nature of one’s occupation can influence buying behaviour.


                 Example: Blue collared workers tend to buy work clothes, work shoes whereas white
          collared corporate executives prefer to buy expensive, tailor made suits.
          Life Style: The patterns, in which people live, spend time and money, are collectively called
          their lifestyles. It is the ‘whole person’ as expressed in activities, interests and opinions. The
          Marketers’ task is to find the relationships between their products and lifestyle groups. The
          lifestyle pattern can be determined by the AIO dimensions as shown in the Table 3.1.

                                    Table 3.1: The AIO Framework

                     Activities               Interests              Opinions
             Work                     Family                  Themselves
             Hobbies                  Home                    Social issues
             Social events            Job                     Politics
             Vacation                 Community               Business
             Entertainment            Recreation              Economics
             Clubs                    Fashion                 Education
             Community                Food                    Products
             Shopping                 Media                   Future
             Sports                   Achievements            Culture




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