Page 146 - DCAP302_ENTERPRISE_RESOURCE_PLANNING

Enterprise Resource Planning Sandeep Kumar, Lovely Professional University

notes unit 8: erp implementation Lifecycle

contents
Objectives
Introduction
8.1 ERP Implementation Lifecycle

8.2 ERP Implementation Methodology
8.3 Strategies to Attain Success
8.3.1 User versus Technology Focus
8.3.2 Governance and Staffing
8.3.3 Time-box Philosophy

8.3.4 Supplier/Consultant Role in ERP
8.3.5 ERP Implementation – Roles and Responsibilities Guide
8.4 User Training
8.5 Maintaining ERP

8.6 Summary
8.7 Keywords
8.8 Self Assessment
8.9 Review Questions
8.10 Further Readings

objectives

After studying this unit, you will be able to:

l z Discuss the ERP implementation cycle
l z Explain project planning phase
l z Realise the gap analysis
l z Identify the need of end user training

introduction

ERP systems are adopted in the hopes that they will improve the performance of an organization
on a number of key performance indicators, such as profitability, efficiency, and accuracy in
information system data and reports. ERP vendors typically promise gains of 10 to 15 percent in
revenue customer satisfaction, and other measures of value. The effort required to build these
systems is significant. Meta Group found that the average ERP implementation takes 23 months
with total ownership cost of $15 million.

140 LoveLy professionaL university