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Operations Management




                    Notes          13.3.1 In-bound Logistics: Stores, Material Handling and Receiving

                                   A critical part in supply chains that involve manufacturing is getting all the required parts and
                                   raw materials in the right sequence, the right quantity, the right quality and the right time to the
                                   manufacturing and assembly plants. Transportation and warehousing are a big part of most
                                   inbound logistics chains. In large manufacturing units, these are often very complex activities.
                                   Inbound logistics is one  of the  most neglected segments of the supply chain. Supply chain
                                   organizations are generally focused on managing outbound logistics, and marketing departments
                                   have identified  different logistics  requirements  for  the finished  goods segment. Similarly,
                                   purchase departments have a set of requirements for inbound raw materials, etc.
                                   With the common adaptation of just-in-time (JIT) manufacturing methods, it pushes managers
                                   to  aim  for  achieving  lowest  inventory  models,  often  at  the  expense  of  higher  inbound
                                   transportation costs. It is this inherent conflict in balancing JIT manufacturing practices with
                                   inbound logistics and transportation needs that manufacturing or retail organizations need to
                                   address.
                                   Stores

                                   An organization usually has different types of stores such as Raw Materials Store, Processed or
                                   Semi-Finished Materials Store, Finished Goods Store, Yard Store and so on. Storage is an essential
                                   and most vital part of the economic cycle and Storage Management is a specialized function,
                                   which can contribute significantly to the overall efficiency  and effectiveness of the materials
                                   function.
                                   The art of storekeeping is largely that of optimizing the use of resources to meet actual needs in
                                   an efficient manner. Stock taking is  an integral part of  Stores function. Efficiency of Stores
                                   function is measured by the number of times the stocks have turned over. That is how much time
                                   material spends in the Warehouse.
                                   The lesser time the stock spends, the better is the efficiency of the stores function. Money is a
                                   scarce resource and once it is converted into materials, it is useful only when the materials have
                                   reconverted back into money. This is the essence of stock turnover. It is an indication of the
                                   agility of an organization.

                                                        Figure  13.3:  Schematic  of Stores  Activities

                                            Purchasing  Production
                                                                                          Maintenance
                                                                 Stores-Activities

                                                      RM                  Spare  parts
                                                      components          Maintenance Gen.
                                                      tools               Stores
                                                      equipment
                                                                     HUB
                                                      Receive & Issue     Accept &  Store
                                                      Finished Product    Scrap &  Discarded
                                                                          Material


                                            Distribution  Marketing                      Inventory  Control

                                   A schematic diagram of stores activities is given in Figure 13.3. Service being the most important
                                   objective of Stores it  is obviously  desirable  to  provide that  service in  the most  economical
                                   manner. Usually Stores Managers in the past were more concerned about the service levels than




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