Page 34 - DMGT501_OPERATIONS_MANAGEMENT

Operations Management Tanima Dutta, Lovely Professional University

Notes Unit 2: Product and Service Design

CONTENTS
Objectives
Introduction
2.1 Objectives of Designing
2.2 Legal and Environmental Issues
2.3 Lifecycles

2.3.1 Product Lifecycles
2.3.2 Technology Lifecycle
2.3.3 Product Lifecycle and Technology Lifecycle
2.4 Product Design and Development
2.4.1 Clarification of the Task
2.4.2 Concept Generation
2.4.3 Embodiment Design

2.4.4 Detailed Engineering Design
2.4.5 Physical Evaluation
2.4.6 Product and Process Development
2.4.7 Product Introduction
2.4.8 Concurrent Engineering
2.5 Delayed Differentiation
2.6 Commonality
2.7 Mass Customization
2.8 Standardization of Products and Services

2.9 Modular Design
2.10 Design for Manufacturability (DFM)
2.11 Service Design
2.12 Differences between Product Design and Service Design
2.13 Reliability
2.14 Computer-aided Design (CAD)
2.14.1 Advantages of CAD

2.14.2 Business Applications for CAD
2.15 Summary
2.16 Keywords
2.17 Self Assessment
2.18 Review Questions
2.19 Further Readings

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