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Sales and Promotions Management




                    Notes          6.6 Keywords

                                   Account Executive: Maintains the accounts of the clients
                                   Advertising: Paid form of non-personal communication

                                   Creative Director: Oversees copy chief, art director and associated staff
                                   Direct Marketing: Vending products to customers without use of channel members
                                   Integrated Marketing  Communications: Attempt to coordinate  marketing and  promotional
                                   activities
                                   Market Research Managers: Estimates demand for products and services offered
                                   Media Director: Oversees planning group that selects communication media
                                   Personal Selling: Face to face personal communication
                                   Publicity: Non-personal communication, not paid for by the benefiting company

                                   Sales Promotion: Short term incentives to boost sales

                                   6.7 Self Assessment

                                   State whether the following statements are true or false:
                                   1.  Marketing communications is a continuing dialogue between buyers and sellers.

                                   2.  Promotional techniques are instrumental in building company image.
                                   3.  Publicity can be a paid form of promotion with personal touch.
                                   4.  Sweepstakes is a technique used in personal selling.
                                   5.  Promotion managers take care of media space buying.
                                   Fill in the blanks:

                                   6.  Regular repetition of advertisements of the same brand ............................ its image.
                                   7.  Buy one get one free scheme is a technique used for ............................ .
                                   8.  Dell and Eureka Forbes use ............................ for promotion.

                                   9.  Vodafone advertisements  featuring the  pug that  shows better  network coverage and
                                       prompt customer care are ............................ advertisements.
                                   10.  ............................ take media buying decisions.

                                   6.8 Review Questions

                                   1.  A start up, low-budget company wants to market its detergent powder in a phased manner.
                                       Suggest what promotional method(s) should it adopt, and why?
                                   2.  Suppose you are the marketing manager of a company. Your company was recently in
                                       news due to fraudulent allegations. What can do to improve your company's image?

                                   3.  Bring out the differences in  advertising and publicity. Which one, according  to you is
                                       more  effective?
                                   4.  Critically  analyse  sales  promotion  as  a promotional  tool. In  what  situations,  sales
                                       promotions most appropriate?




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