Page 191 - DMGT516_LABOUR_LEGISLATIONS

Labour Legislations

Notes situation may create an imaginary grievance. Though management is not at fault in such
instances, still it has to clear the 'fog' immediately.
3. Disguised: An employee may have dissatisfaction for reasons that are unknown to himself.
If he/she is under pressure from family, friends, relatives, neighbours, he/she may reach
the work spot with a heavy heart. If a new recruit gets a new table and almirah this may
become an eyesore to other employees who have not been treated likewise previously.

Causes of Grievance

Grievances may occur for a number of reasons:
1. Economic: Wage fixation, overtime, bonus, wage revision, etc. Employees may feel that
they are paid less when compared to others.
2. Work Environment: Poor physical conditions of workplace, tight production norms,
defective tools and equipment, poor quality of materials, unfair rules, lack of recognition,
etc.
3. Supervision: Relates to the attitudes of the supervisor towards the employee such as
perceived notions of bias, favouritism, nepotism, caste affiliations, regional feelings, etc.
4. Work Group: Employee is unable to adjust with his colleagues; suffers from feelings of
neglect, victimisation and becomes an object of ridicule and humiliation, etc.

5. Miscellaneous: These include issues relating to certain violations in respect of promotions,
safety methods, transfer, disciplinary rules, fines, granting leave, medical facilities, etc.

!
Caution
Classification Causes
1. Wage grievances demand for individual wage adjustment
complaint about job classification
complaint about incentive system
miscellaneous
2. Supervision complaint against discipline/administration
complaint against behaviour of supervisor
objection to the method of supervision
3. Working conditions safety and health
violation of rules and regulations
miscellaneous
4. Seniority and promotion and loss of seniority
transfers calculation/interpretation of seniority
promotion - denial or delay
transfer or change of shifts
5. Discipline discharge/dismissal/layoffs
alcoholism, absenteeism and accidents
harshness of punishment and penalty
6. Collective bargaining violation of contract/award/agreement
interpretation of contract/award/agreement
settlement of grievances
7. Union-management relations recognition of union
harassment of union bearers
soldiering / go-slow tactics

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