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Unit 8: International Transport System



                                                                                                  Notes
                 Figure 8.5: Supply Chain Management and Customer Relationship Management



































            Source: Juergen H. Daum, 2001 (wwwjuergendaum.com)



               Task  Write a detailed comparative analysis on different modes of transportation.

            Self Assessment


            Fill in the blanks:
            1.   ...................... is a way of moving people or things from one place to another.
            2.   .............................. of transportation is the time required to complete a specific movement.
            3.   ..................... of transportation refers to variations in time required to perform a specific
                 movement over a number of shipments.
            4.   ........................... based assets are outcomes of the relationship between a firm and key
                 external stakeholders, including distributors, retailers, end-customers, other strategic
                 partners, community groups, and even governmental agencies.
            5.   ......................... market-based assets are the types of knowledge a firm possesses about the
                 environment.
            6.   ..................................... focuses on improving operations and supply chain performance by
                 eliciting the cooperation of other firms.

            7.   ........................... occurs when an original shipment destination is changed while the delivery
                 is in transit.
            8.   Traditionally, the .......................... was used to direct diversion strategies.





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