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Retail Management




                    Notes          To conclude, in many cases, price is used by the prospective customer as a clue for sizing up the
                                   quality of the product. Thus price-quality association is well established.
                                   1.  With an improvement in incomes, the average consumer becomes quality-conscious. An
                                       improvement may, therefore, lead to an increase in demand. If this is so, a time may come
                                       when a rise in price results in an increase in demand. This extreme situation may arise if
                                       price in increasingly affluent societies comes to serve merely as an indicator of quality.
                                   2.  Consumers may be persuaded to  pay more  for heavily advertised goods. Consumers
                                       perceive a firm’s size, financial power and age as measures of quality. Well-known firms
                                       very often assert that by virtue of their reputation they are able to charge 5 to 10 per cent
                                       higher than other firms.
                                   3.  Whether the price is considered a bargain or not would depend upon the average market
                                       price of the item, the gender of the potential consumer, and the value of the item to the
                                       purchaser. Price reductions tend to be perceived absolutely rather than relatively. This
                                       means that the percentage reduction decreases for the item to be considered a bargain as
                                       the usual price increases. If a packet of potato chips is considered a bargain by a reduction
                                       of 20 per cent, a bargain electric fan may be only 15 per cent cheaper than the standard
                                       price. As regarding  the gender, it is noticed that men on an average require a greater
                                       reduction in prices to be persuaded to believe in the bargain.
                                   In a comprehensive survey of consumer consciousness, it was revealed that the basic postulate
                                   of the demand theory, i.e. the consumer has appropriate knowledge of market  prices, is not
                                   fundamentally wrong.

                                   9.6.7 Pricing Strategies

                                   Price is a highly sensitive and visible part of retail marketing mix and has a bearing on  the
                                   retailer’s overall profitability. Further, pricing itself is an essential part of marketing mix and
                                   has its own place in the strategic decision-making process.

                                   Demand-oriented Pricing

                                   In demand-oriented pricing, prices are based on what customers expect or may be willing to
                                   pay. It determines the range of prices affordable to the target market. In this method, retailers
                                   not only consider their profit structure but also calculate the price-margin effect that any price
                                   will have on sales volume.
                                   Demand-oriented Pricing  focuses on the quantities that the consumer would  buy at various
                                   prices. It largely depends on the preceded value attached to the product by the consumer. An
                                   understanding of the target market and the value proposition that they intend to seek is the base
                                   to this form of pricing.

                                   Table 9.1 illustrates the working of the demand-oriented pricing method by taking a hypothetical
                                   example of Koutons summer launch of T-shirt for teenagers.

                                               Table 9.1: Unit Price, Market Demand and Profits (Amount in `)

                                                            Market demand   Total revenue   Total cost of   Total profit
                                      Market region   Unit price
                                                               (in units)   (C1 × C2)   unit sold   (C3 – C4)
                                          1          8      2,00,000     16,00,000    13,00,000   3,00,000
                                          2          10     1,50,000     15,00,000    10,50,000   4,50,000
                                          3          12     1,00,000     12,00,000    8,00,000    4,00,000
                                          4          14     50,000       7,00,000     5,50,000    1,50,000

                                   Source: Levy  and Weitz (2006) p. 487


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