Page 273 - DCAP304_DCAP515_SOFTWARE_PROJECT_MANAGEMENT

Unit 13: Software Quality

Notes

Notes The SEI CMM is an attempt to improve software quality by improving the
underlying software processes. Explain

Self Assessment

Fill in the blanks:
5. ISO 9001 is a standard for quality management systems and ……...………….is a model for
process improvement.
6. …………...……. is no longer in use. It was the standard that applied to organizations that
did not do design or development.
7. Within the …………………series, standard ISO 9001 is most applicable to software
development.

8. Delivering products with high quality — defined as “meeting ……………....….. at the
lowest possible cost” as well as “delivering the value a customer derives from a product
or service”
9. As…………………….., “Without such measures for managing software, it is difficult for
any organization to understand whether it is successful, and it is difficult to resist frequent
changes of strategy.”
10. The capability to recognize and fix a fault within a software component is what the
…………………….. characteristic addresses.
11. Usability includes looking at, capturing, and stating requirements based around user
interface issues, things such as accessibility, ………...………, and consistency within the
user interface.
12. ……………………. symbolizes the latest research into characterizing software for the
purposes of software quality control, software quality assurance and software process
improvement (SPI).
13. Efficiency is concerned with the system resources used when providing the
necessary……………….....
14. There are many definitions of these Software Quality Attributes but a common one is the
………………….. model which was developed by Robert Grady at Hewlett Packard.
15. ………………...... is a common-sense application of software or business process
management and quality improvement concepts to software development and
maintenance.



Caselet Software Quality and Car Racing

hange four tyres, add more than 80 litres fuel, tweak the car for better efficiency,
clean the windshield, clear debris from the front grill, and give the driver water.
CAll in less than 13 seconds.
Such breakthrough pit-stop performance in car racing events is possible only with a
highly capable crew that has continuously improved its processes, much the same way as
Contd....

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