Page 145 - DMGT505_MANAGEMENT_INFORMATION_SYSTEM

Management Information Systems

Notes
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Case Study Data Capturing Methods used by a
Transport Company

large car (taxi) rental company has high-street branches throughout the country.
Customers typically sign the contracts and payment is made monthly. Majority
Aof customers pay by direct debit through banking system, however, minority
pay at the high street branches every month. Customers account records are fed to a
mainframe computer at the head-office and require regular updation with customers
payments details.
Questions:

1. Suggest two suitable methods of data capturing and input for those customers paying
at branch offices.
2. Enlist the important advantages & disadvantages of your proposals.

Source: Dharmendra and Sangeeta Gupta, Management Information System, Excel Books, New Delhi.
7.6 Summary

 Broadband Telephony, VOIP, RFID and Convergence are the networking technologies
and trends that are likely to have a significant impact on businesses and the management
of information in the near future.
 Broadband Telephony is a revolutionary office telephone system. The solution works by
plugging broadband phones into the broadband-connected local area network (LAN).
 Voice over Internet Protocol (VOIP) is a standard for software that digitizes and compresses
voice signals and transmits the bits via the internet link.

 Companies providing VoIP service are commonly referred to as providers, and protocols
which are used to carry voice signals over the IP network are commonly referred to as
Voice over IP or VoIP protocols.

 Radio-frequency identification (RFID) is the use of an object (typically referred to as an
RFID tag) applied to or incorporated into a product, animal, or person for the purpose of
identification and tracking using radio waves.
 The purpose of an RFID system is to enable data to be transmitted by a portable device,
called a tag, which is read by an RFID reader and processed according to the needs of a
particular application.
 Digital convergence refers to the convergence of four industries into one conglomerate,
ITTCE (Information Technologies, Telecommunication, Consumer Electronics, and
Entertainment).

 Digital convergence also refers to the digitalization of traditional media.

7.7 Keywords

Digital Convergence: It refers to the convergence of four industries into one conglomerate,
ITTCE (Information Technologies, Telecommunication, Consumer Electronics, and
Entertainment).

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