Page 178 - DMGT519_Conflict Management and Negotiation Skills

Conflict Management and Negotiation Skills

Notes resources, and uncertainty. Activity is often involved politics which includes performance
appraisal process. Individuals who use power and organizations are organizational politicians.
Political behaviors can way on the negative side when used to maximize self interest which can
lead to being inattentive to the concerns of others. We the employees feeling as if the workplace
are less helpful and more threatening.
Several personal characteristics of effect of political actors; here are four of thirteen.
 Articulate, must be able to clearly communicate ideas
 Popular, must be liked or admired by others at organization
 Extroverted, must be interested in what happens outside of his or her.
 Logical, must be capable of recently
Political organizational politicians can see the difference between ethical and unethical behavior.
They understand that relationships drive the political process and use power with a sense of
responsibility.

Influence Tactics

There are three types of influence, upward referring to a boss, downward referring to an employee
and lateral influence which refers to a coworker. Also, there are eight basic types of influence
tactics. The four most frequently used are consultation, rational persuasion, inspirational appeals,
and ingratiation. Consultation, the person seeks your participation in making a decision or
planning how to implement a proposed policy, strategy, or change. Rational persuasion, the
person uses logical arguments and factual evidence to persuade you that a proposal or requests
is viable and likely to result in attainment of task objectives. Inspirational appeals, the person
makes an emotional request for proposal that arouses enthusiasm by appealing to your values
and ideas or by increasing your confidence that you can do it. Ingratiation, the person seeks to
eat you with a good mood or to think favorably of him or her before asked you to do something.
There’s proven evidence that men and women view politics that influence attempt differently.
The intended geopolitics behavior were federally that women do with both men and women
witnessed political behavior they view it more positively if the agent is of their gender and the
target is of the opposite gender. Not all tactics have negative affects there are some positivist be
found. One example would be how small retailers often have incentive programs read get
points for an amount of certain items you sell during that time. The person who sells the most
usually wins a small gift or some type of bonus. “For example, research has shown that various
aspects of performance-appraisal process itself can influence the mood states of the raters, and in
turn, their ratings of employee.” (Hochwater)
Effective Power

There is a fine line between using power effectively, over using the power, and being dependent
upon power within an organization. A manager must maintain positive relationships with
everyone involved with the given company yet cannot become dependent on them; superiors,
subordinate, peers, outside suppliers, customer competitors, unions, regulating agencies, the
list goes on. Being overly dependent can create vulnerabilities, and weaknesses, causing the
organization to not run as smooth, or worse. The entire above list has their own agenda and
their own behaviors which it is the managers job to be able to adapt to them, which may in fact
be the cause for dependency on people on that list. Dependency should not be associated as a
negative term; dependency simply needs to be in moderation. Managers should make sure all

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