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Conflict Management and Negotiation Skills




                    Notes          point is reached on both issues, and with all 13 resolved, an agreement was signed. The issues
                                   involved, positions of both sides, and bargaining categories (compatible, exchange, distributive)
                                   utilized in the bargaining are summarized in Table 10.2.

                                   10.5 Keys to Successful Integrative Bargaining

                                            Table  10.2:  Labor  Contract Negotiations  Through Integrative  Bargaining
































                                   Source: Michael R. Carrell and Christina Heavrin,  The Everyday Negotiator: 50 Practical Tactics for Life and
                                   Work (Amherst,  MA:  HRD Press,  2004),  94-98.

                                   Willing Participation of both Parties

                                   Negotiation practitioners and researchers have discovered several keys to the successful utilization
                                   of integrative bargaining. Perhaps the most helpful would be an initial agreement by all of the
                                   people involved that an integrative process will be employed. This agreement means that all
                                   parties will participate in Full, Open-Throttle Negotiations (FOTN) and therefore will openly discuss
                                   as well as list all issues of concern to either party and be willing to explore new options. If one
                                   party is not willing to participate in an integrative process, or if one party says it is willing but
                                   then resorts to concealing its interests or rejecting options without careful consideration, then
                                   the integrative process may not be employed as easily as if both parties utilized it. Thus, the first
                                   key to integrative bargaining is the willing participation of both parties to openly seek mutual
                                   gains. One party can use integrative bargaining to move the negotiations toward an agreement
                                   even if the other party chooses not to use the technique. Some experienced negotiators, however,
                                   believe that if one party does not fully participate in an integrative process, then the other party
                                   may at some point recognize it, choose to use only distributive bargaining techniques itself, and
                                   thus make it difficult for the first party to successfully use integrative bargaining. The negotiation
                                   process may then resort to one of strictly distributive bargaining, with both sides concealing
                                   their interests and striving to maximize their gain on each issue.






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