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Amit Kumar Sharma, Lovely Professional University     Unit 11: Gaining Leverage through Power and Persuasion





                         Unit 11: Gaining Leverage through                                      Notes
                                  Power and Persuasion


             CONTENTS
             Objectives
             Introduction

             11.1 Leveraging Power from Your BATNA
             11.2 Boosting Your BATNA
             11.3 The Power of Leverage
             11.4 Sources of Power
             11.5 Personal Power

             11.6 Leveraging Power through Persuasion
                 11.6.1  Creating Persuasive Arguments
             11.7 Origins of Ethos, Pathos, Logos
                 11.7.1  Ethos
                 11.7.2  Pathos
                 11.7.3  Logos
             11.8 Empathy-Based Persuasive Techniques

             11.9 Mirror Based Persuasive Techniques
                 11.9.1  Other Persuasive Techniques
                 11.9.2  Persuasive Words
             11.10 Tools for Persuasive Communication
             11.11 Persuasion through Process

             11.12 Leveraging Power through Pressure Tactics
             11.13 Summary
             11.14 Keywords
             11.15 Review Questions
             11.16 Further Readings

          Objectives


          After studying this unit, you will be able to:
              Define and explain the meaning, power and Persuasion
              Discuss the importance of leveraging power from your BATNA

              State the leveraging power through persuasion
              Discuss leverage power through pressure tactics
              Describe the sources of power




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