Page 42 - DMGT519_Conflict Management and Negotiation Skills

Conflict Management and Negotiation Skills

Notes 11. True 12. False
13. False 14. False
15. True

2.11 Further Readings

Books Booth, A., Crouter, A. C., & Clements, M. (Eds). Couples in Conflict. Mahwah, NJ:
Lawrence Erlbaum.
Casing a Promised Land by Goodall: Carbondale: Southern Illinois University
Press.

Conflict Management & Organization Development by Willem F.G. Mastenbroe:
John Wiley & Sons.
Coser, L. The Functions of Social Conflict. New York: Free Press.

Cupach, W.R. & Canary, D.J (1997). Competence in Interpersonal Conflict. Prospect
Heights, IL: Waveland.
International Journal of Conflict Management by Jones, T.S., Remland, Non-
Verbal Communication and Conflict Escalation: An attribution Based Model.
Leading Through Conflict, How Successful Leaders Transform Differences into
Opportunities by Mark Gerzon : Harvard Business School Press.
Nagy, M. Philosophical Issues in the Psychology of C.G. Jung. Albany: SUNY
Press.
Negotiating Successful Research Collaboration. In J.K. Murnighan, Social
Psychology in Organizations: Advances in Theory and Research. Upper Saddle
River, NJ: Prentice Hall.
Nicotera AM. Conflict & Organizations: Communicative Processes. Albany: SUNY
Press.

Obsborn, A.F. Applied Imagination. New York: Scribner.
PE Nelson, The Language of Conflict and Resolution, Thousand Oaks, CA: Sage.
Rubin, J.B. (2004). Good life: Psychoanalytic Reflections on Move, Ethics, creativity
and spirituality. Albany: SUNY Press.
Scanzoni, J.H., Love and Negotiate: Creative Conflicts in Marriage. Waco, TX:
World Books.

Shapiro, D.L. & Bies, R.J. Threats, Bluffs and Disclaimers in Negotiation.
Organizational Behavior and Human Decision Process.
Shea. Creative Negotiating. Boston, MA: CBI Publishing co.

Successful Negotiation, Strategies & Tactics for Mutual Gain by SL RAO: Wheeler
Publishing.
The Language of Conflict and Resolution by Jones, T.S., Emotional
Communication in Conflict: Essence and impact.
The Mind & Heart of the Negotiator by Leigh L. Thompson: Pearsons.

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